Coming soon — join the waitlist
Your ISO 9001 quality manager — no department needed
Doctilla QM is a conversational AI that helps small businesses build a working quality management system. It maps your actual processes, runs internal audits, and guides root-cause problem solving — all through plain-language conversation. No consultant. No enterprise software. No ISO expertise required.
The problem
You need ISO 9001. You don't have a quality department.
Most quality management software is built for organisations with dedicated compliance teams. If you're an SME, you're stuck with consultants, spreadsheets, or doing nothing — and hoping nobody asks.
Consultants are expensive
A quality consultant costs £500–£1,000+ per day. Most SMEs need ongoing support, not just a one-off write-up — and that adds up fast.
Enterprise QMS is overkill
Qualio, MasterControl, and the rest are built for regulated life-sciences companies. You don't need 47 approval workflows. You need a system that matches how your business actually runs.
DIY compliance is risky
Without someone who knows what ISO 9001 actually requires, it's easy to create documents that look right but wouldn't survive an external audit. Clause numbers get mixed up, evidence gaps get missed, and you only find out when the auditor asks.
How it works
Three modes, one conversation
Doctilla runs three connected modes. Everything you build in one is available to the others — so your process map feeds your audits, and your audit findings can start an 8D report with one click.
01
Process Mapping
A guided conversation maps your business's real functions into 5–9 macro-processes — in your own words, not ISO boilerplate. This becomes the living reference every other mode uses.
02
Audit Mode
Conversational internal audits that check real practice against your process map. Doctilla flags mismatches, cites ISO clause numbers, asks for evidence, and remembers everything from prior audits.
03
8D Problem Solving
Guided root-cause analysis using Ishikawa and 5 Whys. Doctilla pushes back on weak fixes, separates containment from corrective action, and outputs a proper 8D report with diagrams.
What you get
A complete QMS pack, not just documents
Everything Doctilla produces is compiled into a single export — ready for external auditors, tenders, or your own records.
- Process map — your business functions, macro-processes, and subprocesses in a clear hierarchy
- Audit report — findings, non-conformities with ISO clause numbers, opportunities for improvement
- 8D report — structured root-cause analysis with Ishikawa diagram and cause chain
- Clause map — every process and finding mapped to relevant ISO 9001 clauses
- Evidence log — indexed records (PO numbers, file metadata) linked to each finding
- Sign-off & revision history — timestamped changes, locked reports, audit trail
FAQ
Will an external auditor accept this?
The most common question we hear — here's the honest answer.
Will a UKAS-accredited certification body accept a Doctilla-generated QMS pack?
Doctilla helps you build and maintain the documentation your external auditor will check — process maps, internal audit records, 8D reports, evidence logs. The QMS pack is structured to align with ISO 9001:2015 clause requirements. However, Doctilla does not replace your certification body or their audit. The outcome of your external audit depends on whether your documented system reflects how your business actually operates, and whether your team follows it. Doctilla is designed to help you get there, but certification is ultimately determined by your chosen certification body.
Does using AI to build QMS documentation create a risk in an audit?
No — there is no ISO requirement that QMS documentation must be written by a human. Certification bodies care about whether the documentation is accurate, implemented, and effective — not which tool helped produce it. Doctilla is transparent about being an AI assistant, and the outputs are reviewed and owned by you before they're used.
Do I still need a quality manager if I use Doctilla?
Doctilla is designed for businesses that don't have a dedicated quality manager. It guides you through the process and produces the documentation, but someone in your business still needs to own the system — review the outputs, provide evidence, and follow through on corrective actions. Think of Doctilla as your compliance assistant, not a replacement for human accountability.
Be the first to try Doctilla QM
We're building Doctilla now. Join the waitlist and we'll email you when early access opens — no spam, no commitment.
We'll never share your email. One email when early access launches — that's it.
Anything you discuss with Doctilla — process maps, audit findings, non-conformities — is stored securely and is not used to train any AI model. There is no human review of your data unless you specifically request support. You can request deletion at any time by emailing us.